78abc Privacy Policy —
Your Data, Handled with Care

1 Introduction & Scope

This Privacy Policy applies to all personal data collected and processed by 78abc in connection with your use of the website at https://78abc.io and any associated services, features, mobile interfaces, or communications offered under the 78abc brand (collectively, the "Platform").

By registering an account or otherwise using the Platform, you acknowledge that you have read this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to the terms set out in this Policy, you must discontinue your use of the Platform.

This Policy should be read alongside the 78abc Terms & Conditions, which govern the overall relationship between you and 78abc. In the event of any conflict between this Privacy Policy and the Terms & Conditions on a matter specifically related to data protection, this Privacy Policy shall prevail.

2 Data Controller Information

For the purposes of this Privacy Policy, 78abc acts as the data controller — the entity that determines the purposes and means by which your personal data is processed. All data protection queries, access requests, and complaints should be directed to:

Where 78abc engages third-party processors — such as KYC verification providers or payment gateways — those parties act as data processors operating under contractual obligations that restrict their use of your data to the specific purposes authorised by 78abc.

3 Personal Data We Collect

78abc collects personal data across several categories depending on how you interact with the Platform. The following table summarises the categories of data collected, examples of specific data points, and the primary source of collection:

3.1 Data You Are Not Required to Provide

Certain data fields — such as optional profile preferences or voluntary survey responses — are not mandatory for account operation. Where data collection is optional, this will be clearly indicated at the point of collection. You may decline to provide optional data without affecting your core account functionality.

4 How We Use Your Data

78abc processes personal data for the following clearly defined purposes:

• Account Creation & Management: To register your account, verify your identity, manage your profile, and provide access to all Platform features.
• Transaction Processing: To handle deposits and withdrawals via bKash, Nagad, Rocket, Upay, and partner banking institutions in Bangladesh, and to maintain accurate financial records of all account activity.
• KYC & Age Verification: To confirm that you are at least 21 years of age and that your identity matches the account information provided, in compliance with responsible gaming obligations.
• Customer Support: To respond to your enquiries, resolve disputes, process complaints, and provide assistance through all available support channels.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, multi-accounting, bonus abuse, and any other conduct that violates the Platform's Terms & Conditions or applicable laws.
• Legal & Regulatory Compliance: To fulfil obligations imposed by applicable laws, cooperate with regulatory or law enforcement requests, and maintain records as required by applicable financial regulations.
• Platform Improvement: To analyse usage patterns, diagnose technical issues, conduct A/B testing, and develop improvements to the gaming experience and site functionality.
• Responsible Gaming: To monitor gaming behaviour patterns, identify indicators of problem gambling, enforce self-exclusion requests, and apply deposit or loss limits set by the player or triggered by platform policy.
• Communications: To send transactional notifications (deposit confirmations, withdrawal updates, security alerts), and where you have consented, to deliver promotional communications about bonuses, new games, and seasonal offers relevant to the Bangladesh market.

5 Legal Bases for Processing

78abc processes personal data only where a valid legal basis exists for that processing. The primary legal bases relied upon are as follows:

• Contractual Necessity: Processing required to fulfil our contractual obligations to you as an account holder — including account management, transaction processing, and customer support.
• Legal Obligation: Processing required to comply with applicable laws — including KYC and anti-money-laundering obligations, financial record-keeping requirements, and cooperation with lawful regulatory requests.
• Legitimate Interests: Processing conducted to protect the security and integrity of the Platform, prevent fraud and abuse, analyse platform performance, and improve the user experience — provided these interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing of data for marketing communications, optional analytics, and any other purpose for which we have explicitly requested and received your consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6 Data Sharing & Third Parties

6.1 Service Providers & Data Processors

78abc shares personal data with carefully selected third-party service providers who assist in operating the Platform. These providers act as data processors under binding contractual agreements that restrict their use of your data strictly to the services they provide to 78abc. Categories of processors include:

• KYC Verification Partners: Identity and document verification services used to confirm player age and identity during the KYC process.
• Payment Processors: Financial intermediaries facilitating deposits and withdrawals via bKash, Nagad, Rocket, Upay, and partner banks including Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank.
• Game Providers: Licensed game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, which may receive pseudonymised session data necessary to operate their games within the 78abc environment.
• Analytics Providers: Tools used to analyse platform usage and performance in aggregate, anonymised form.
• Cloud & Infrastructure Providers: Hosting and server infrastructure services that store Platform data under secure, access-controlled conditions.

6.2 Legal Disclosures

78abc may disclose personal data to regulatory authorities, law enforcement agencies, or courts where required to do so by applicable law, court order, or lawful regulatory directive. In such cases, 78abc will disclose only the minimum information necessary to fulfil the legal obligation.

6.3 No Sale of Personal Data

78abc does not and will not sell, rent, licence, or otherwise transfer your personal data to unaffiliated third parties for their own marketing, advertising, or commercial purposes. Any sharing of data with external parties is limited exclusively to the service provision and legal disclosure scenarios described above.

7 Cookies & Tracking Technologies

78abc uses cookies and similar tracking technologies to enable core platform functionality, remember your session and preferences, measure platform performance, and — where you have consented — deliver relevant promotional content.

7.1 Types of Cookies Used

• Strictly Necessary Cookies: Essential for the Platform to operate correctly. These include session management cookies, authentication tokens, and security cookies. They cannot be disabled without breaking core platform functionality.
• Functional Cookies: Used to remember your preferences such as language settings, last visited game category, and display preferences, enabling a more personalised experience across sessions.
• Analytics Cookies: Used to collect aggregate, anonymised data about how players navigate and use the Platform. This data helps us identify areas for improvement and understand which features are most valued.
• Marketing Cookies: Used, where you have provided explicit consent, to track your interaction with promotional content and deliver more relevant bonus and game recommendations. These cookies can be declined without affecting your ability to use the Platform.

7.2 Managing Cookie Preferences

You can manage or withdraw your consent for non-essential cookies at any time through your browser settings. Most modern browsers allow you to block or delete cookies via their privacy or security settings. Note that disabling certain cookies may affect the performance or availability of some Platform features. Strictly necessary cookies cannot be disabled via browser settings, as they are required for the Platform to function.

8 Data Security Measures

78abc implements a multi-layered security framework to protect your personal data against unauthorised access, loss, alteration, and disclosure. Our security measures include:

• 256-bit SSL/TLS Encryption: All data transmitted between your browser or device and the 78abc servers is encrypted in transit using industry-standard TLS protocols.
• Encrypted Data at Rest: Sensitive personal data, including KYC documents and financial records, is encrypted when stored on our servers.
• Password Hashing: Account passwords are never stored in plain text. They are processed through a secure one-way cryptographic hashing algorithm before storage.
• Access Controls: Internal access to personal data is restricted to authorised personnel who require it to fulfil their job functions. Access is governed by role-based permissions and audit logging.
• Intrusion Detection & Monitoring: The Platform's infrastructure is monitored continuously for suspicious activity, intrusion attempts, and anomalous behaviour patterns.
• Regular Security Audits: 78abc conducts periodic reviews of its security infrastructure and data handling practices to identify and remediate potential vulnerabilities.

While 78abc takes all reasonable and technically practicable steps to protect your data, no system connected to the internet can be guaranteed absolutely secure. In the event of a data security incident that materially affects your personal data, 78abc will notify you promptly in accordance with applicable legal requirements.

9 Data Retention Periods

78abc retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal or regulatory obligations. The following general retention guidelines apply:

• Active Account Data: Retained for the full duration of your account's active status plus a post-closure period of five (5) years to satisfy financial record-keeping and fraud prevention requirements.
• KYC Documents: Retained for a minimum of five (5) years following account closure in compliance with applicable anti-money-laundering regulations.
• Transaction Records: Deposit and withdrawal records are retained for a minimum of five (5) years following the date of the transaction.
• Customer Support Records: Support tickets and communications are retained for three (3) years following the resolution of the relevant interaction, or longer if the matter is subject to an ongoing dispute or investigation.
• Analytics and Usage Data: Anonymised aggregate analytics data may be retained indefinitely, as it no longer constitutes personal data once irreversibly anonymised.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where deletion is not technically immediately feasible (for example, due to backup cycle timing), the data is quarantined from active processing until secure deletion can be completed.

10 Your Rights & Choices

As a data subject, you hold the following rights in relation to the personal data that 78abc holds about you. To exercise any of these rights, contact [email protected] with a clear description of your request and sufficient information to verify your identity.

• Right of Access: You may request a copy of the personal data we hold about you, along with information about how it is being processed.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data we hold about you. Minor updates such as address or phone number changes can be made directly within your account settings.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal or regulatory retention obligations.
• Right to Restriction of Processing: You may request that we restrict the processing of your data in certain circumstances — for example, while the accuracy of data you have contested is being verified.
• Right to Data Portability: You may request that we provide your personal data in a structured, commonly used, machine-readable format so that it can be transferred to another service provider where technically feasible.
• Right to Object: You may object to the processing of your personal data where that processing is based on our legitimate interests. We will honour your objection unless we can demonstrate compelling legitimate grounds that override your rights.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

11 Children's Privacy

The 78abc Platform is strictly intended for adults aged 21 years and older. We do not knowingly collect personal data from individuals under the age of 21. Registration and use of the Platform by minors is prohibited, and any account found to belong to a person under 21 will be closed immediately upon discovery.

If you believe that a minor has registered on the 78abc Platform or that personal data belonging to a minor has been submitted to us, please contact [email protected] immediately. Upon verification, we will take prompt action to close the account and delete the associated personal data.

Parents and guardians are strongly encouraged to use content filtering tools and parental control software to prevent minors from accessing online gambling platforms, including 78abc.

12 Changes to This Policy

78abc reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. The effective date shown at the top of this page indicates when the current version of the Policy entered into force.

Where changes to this Policy are material — meaning they significantly affect the way we collect, use, or share your personal data — we will provide advance notice to registered account holders via email or via a prominent notice on the Platform prior to the changes taking effect. For minor, clarifying changes that do not affect the substance of our data processing practices, we may update the Policy without direct notification.

Your continued use of the Platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree to the revised Policy, you should close your account and cease using the Platform.

13 Contact & Complaints

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have concerns about how 78abc processes your personal data, please contact our support team in the first instance:

We are committed to resolving all privacy-related concerns promptly and fairly. If after contacting us you remain unsatisfied with how your concern has been handled, you retain the right to escalate your complaint to the relevant data protection authority in your jurisdiction.